Terms & Conditions

Last Updated: 1st July, 2026

Welcome to Cold Wave. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website.

1. Eligibility

By using this website, you represent and warrant that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
You will use this website only for lawful purposes and in accordance with these Terms.

2. Use of the Website

You agree not to:

Use the website for any unlawful or fraudulent activity.
Interfere with the operation or security of the website.
Attempt to gain unauthorized access to our systems or customer accounts.
Upload or transmit malicious software, viruses, or harmful code.
Copy, reproduce, distribute, or exploit website content without prior written permission.

We reserve the right to suspend or terminate access to users who violate these Terms.

3. Products and Services

Cold Wave offers skincare and bath products for personal use.

All product descriptions, images, specifications, and pricing are provided for informational purposes. While we strive for accuracy, we do not warrant that all information is complete, current, or error-free.

Product packaging, colors, and appearance may vary slightly due to supplier updates, manufacturing changes, or display settings.

4. Pricing and Payments

All prices are displayed in the applicable currency shown during checkout.
Prices may change without prior notice.
Payment must be completed before an order is processed.
Payments are securely processed through authorized third-party payment providers.
Cold Wave does not store complete payment card information.

We reserve the right to cancel orders resulting from pricing errors, suspected fraud, or unauthorized transactions.

5. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Verify customer information before processing an order.

If an order is canceled after payment has been successfully processed, any eligible refund will be issued to the original payment method.

6. Shipping and Delivery

Shipping times provided on our website are estimates only.

Delivery may be affected by factors outside our reasonable control, including:

Carrier delays
Weather conditions
Customs processing
Transportation disruptions
Incorrect shipping information provided by the customer

Additional details are available in our Shipping Policy.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Products must satisfy the eligibility requirements stated in that policy before a return or refund can be approved.

8. Intellectual Property

All content available on this website, including but not limited to:

Logos
Brand names
Product descriptions
Images
Graphics
Icons
Website design
Text
Layout
Software

is owned by or licensed to Cold Wave and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written permission.

9. User Accounts

If you create an account on our website, you are responsible for:

Maintaining the confidentiality of your login credentials.
Restricting access to your account.
Providing accurate and current information.
Notifying us promptly of any unauthorized account activity.

You are responsible for all activities occurring under your account.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services for your convenience.

Cold Wave is not responsible for the content, availability, privacy practices, or policies of third-party websites. Accessing those websites is at your own discretion.

11. Disclaimer

Products sold through Cold Wave are intended for general skincare, bath, and personal care use.

Information provided on this website is for general informational purposes only and should not be interpreted as professional, medical, healthcare, or legal advice.

Individual experiences with products may vary.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Cold Wave shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of or inability to use the website.
Product misuse or improper handling.
Website interruptions or technical issues.
Delays in shipping or delivery caused by third parties.
Unauthorized access to customer accounts.
Loss of profits, revenue, business opportunities, or data.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

13. Indemnification

You agree to indemnify and hold harmless Cold Wave, its owners, employees, affiliates, service providers, and partners from any claims, damages, liabilities, costs, or expenses arising from:

Your violation of these Terms.
Your misuse of the website.
Your violation of applicable laws or the rights of another party.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We may revise these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with a revised Last Updated date.

Your continued use of the website after changes become effective constitutes acceptance of the updated Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Cold Wave operates, without regard to conflict of law principles.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Cold Wave

Email: info@cold-wave.shop

Phone: +1-207-766-4242